Crystal Impact Licences
CRYSTAL IMPACT offers three different licence types for its own products
Diamond, Endeavour, and Match! , differing in the number of
permitted installations:
Version updates and licence upgrades are also
available.
Please note the different license model for Pearson's
Crystal Data, which is published by ASM International and
re-distributed by Crystal Impact!
A single licence is generally intended for a single person. It can be used on
one computer only. Installation on the laptop of the licence owner in addition
to the office PC is allowed if the software is only used on one of the
computers at a time.
A list of the most common questions concerning single licences along with the
corresponding answers (FAQ) can be found below.
A site licence is most suitable for a work group or even an institute or
department. With this licence, the software can be installed on an unlimited
number of PCs within an institute or department, e.g. an "Institute of Chemical
Physics". A licence upgrade from one or more single licences to a site
licence is available.
A list of the most common questions concerning site licences along with the
corresponding answers (FAQ) can be found below.
A campus licence is the licence of choice if a software shall be used in more
than one university institute or company department. It allows the installation
of the software on an unlimited number of PCs within a university or company.
Please note that this licence does not allow the usage of the software on
private student laptops/PCs!
Licence upgrades from one or more single or site licences to a campus
licence are available. If there is already more than one single or site licence
present at an institution, the licence upgrade price from site to campus
licence applies.
A list of the most common questions concerning campus licences along with the
corresponding answers (FAQ) can be found below.
A licence upgrade is used to change from a single licence to a site
licence. A version update is used to change from one version of a
particular product to a higher version (e.g. Diamond 2.x to Diamond 3).
Note: A licence upgrade does not include a version update and
vice versa.
Frequently Asked Questions (FAQ)
Here is a list of the most common questions concerning the Crystal Impact
licence types:
Q: I have purchased a single licence for my laboratory PC. Can I install the
software also on my laptop?
A: Yes, you can install a software also on your laptop if the software is only
used on one of the two computers at a time.
Q: We have two or more single licences in our institute. Can we upgrade to a site
licence for free, because the price of a site licence is only twice the price
of a single licence?
A: No, you have to purchase an upgrade from a single to a site licence. An
upgrade is always based on the highest available licence (here a single
licence); it is not possible to accumulate base licences for an upgrade. An
exception can only be made if there is a really large number of single licences
(>=5) available in an institute/department.
Q: How many software CDs and manuals are delivered along with a site licence?
A: For all three licence types, one installation CD and one color-printed
manual are shipped by default. However, additional manuals and CDs can be
obtained for 25 EUR per copy (price does not include taxes or shipping costs
which may apply). Please contact us in case you would
like to receive additional manuals/CDs!
Q: Are we allowed to create copies of the installation CD for distribution and
backup purposes?
A: Yes, you are allowed to do so, as long as the usage outside your department
or institute is prohibited.
Please note that each installation CD is personalized: It contains the
name of the ordering institution as well as a serial number, so we can track
back illegal copies of a CD to the original customer.
Q: Does a campus licence for software [...] exist at my company/university?
A: From our experience we know that it is not always clear to all
company/university members which software products are available at their
institution. Hence, we have marked the institutions which own a campus licence
with a '(*)' sign on the corresponding "References" pages for
Diamond, Endeavour and
Match!.
Q: Who has the installation CD and manual for a campus licenced software at my
company/university?
A: By default, we ship an installation CD and manual to the key person
mentioned in the purchase order. Please contact us if
you would like to know the contact details of the corresponding key person at
your institution!
Q: How many software CDs and manuals are delivered along with a campus licence?
A: For all three licence types, only a single CD and color-printed manual are
shipped by default. However, additional manuals and CDs can be obtained for 25
EUR per copy (price does not include taxes or shipping costs which may apply).
Please contact us in case you would like to receive additional
manuals/CDs!
Q: Are we allowed to create copies of the installation CD for distribution and
backup purposes?
A: Yes, you are allowed to do so, as long as the usage by people not being
member of your company or university is prohibited.
Please note that each installation CD is personalized: It contains the
name of the ordering institution as well as a serial number, so we can track
back illegal copies of a CD to the original customer.
Q: Are students allowed to use a campus licenced software on their own laptops
and PCs?
A: Students are welcome to use the software on university PCs, for example in
libraries and seminar rooms. However, they are not allowed to copy or install
the software on their own private computers.
Q: Can individual (single or site licence) major updates be derived from an
existing campus licence?
A: Yes. We know that it may be a difficult task to purchase a (major) campus
licence update for individuals in a company/university. Hence, you can purchase
a single or site licence update based on an existing campus licence. However,
please note that there is no compensation if the whole campus licence is
updated later on.
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